Packages smaller than 9 square feet are considered small. We have seen that packages over 9 square feet and/or more than 60 pounds have a much higher rate of damage during shipping.
We think this is because the way these packages are handled is different, but we don't know for sure. Our experience shows that when packages are over this size, the chance of damage is 10 to 20 times higher.
Packages less than 60 lbs or smaller than 9 square feet can be safely shipped with large carriers like UPS, FedEx, or DHL. This means faster shipping times and access to tracking numbers, updated estimates, and other services that are usually more complicated for larger packages.
To calculate square feet: Multiply the length, width, and height in inches, then divide by 1728 to get cubic feet. Ensure the result is below 9 cubic feet for safer shipping via traditional carriers.
By utilizing large carriers like UPS, FedEx, or DHL for small packages, customers can benefit from these advantages and have peace of mind knowing their packages are in safe hands.